Last updated: {last_updated}
These terms apply to every competition on {website}. By entering, by either the paid or the free route, you agree to them. Please read them, and keep a copy for your records.
The competitions are run by {company_name} ("we", "us"), trading as {trading_name}, a {company_type} registered in {jurisdiction} under number {company_number}, whose registered address is {company_address}.
You can contact us at {contact_email} or on {contact_phone}.
There are two ways to enter every competition, and both have exactly the same chance of winning:
Each competition shows its own number of tickets, any limit per person, its closing date and its prize. Where a competition has a question, only entries with the correct answer go into the draw. Entries with a wrong answer are not refunded.
A competition closes when its last ticket is taken or at its closing date, whichever comes first. We may bring a closing date forward if every ticket has gone. We will only move a closing date back where something outside our control stops the draw going ahead, and we will say so on the competition page.
If a competition does not sell out by its closing date, {not_sold_out}.
Some competitions carry instant-win prizes. Each instant win is tied to a ticket number set before the competition opens. If your ticket matches, you are told on screen straight away and the prize is credited or arranged as described on the competition. Instant wins do not stop that ticket going into the main draw.
Some competitions let you play a game, such as spinning a wheel or racing a car, to reveal your result. The game is presentation only: your result is decided by the ticket number you were given at checkout, never by how you play. Closing the game, losing connection or not playing does not change your result.
Winners are picked at random from all valid entries using {draw_method}. Draws take place {draw_where}. The winning ticket number and the winner's first name and county are published on the competition and our winners page.
If a draw is interrupted, for example by a technical fault, we will run it again in the same way as soon as we can.
We will ask winners for a photo or a short video. Taking part is optional and never affects a prize. We are required to publish the winner's first name and county, or to make them available on request. If you object to this, tell us at {contact_email}.
Card payments are taken by {payment_provider}. Site credit can only be used on this website and has no cash value unless the law says otherwise. Our refunds page explains when an entry is refunded.
Competitions should be fun. Our responsible play page explains the limits you can set and where to find help.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Otherwise, we are not responsible for entries that are lost, delayed or incomplete, for faults outside our reasonable control, or for any loss that was not reasonably foreseeable.
We may cancel, pause or change a competition if something outside our reasonable control makes it unfair or impossible to run as planned. If we cancel a competition, every paid entry is refunded in full.
We use your details to run the competitions, as explained in our privacy policy.
If you are unhappy with anything, email {complaints_email} and we will reply within 14 days. Our decision on any matter to do with a competition is final, but this does not affect your legal rights.
These terms are governed by the law of {jurisdiction}, and its courts can hear any dispute. We may update these terms. The version in place when you enter applies to that entry.