Frequently Asked Questions
Everything you need to know about CompKit Game Engine before you install. Questions about a website build, Ticket Machine or Themes are answered on the Websites, Ticket Machine, Themes and Pricing pages. Can’t find your answer? Head to the support page.
One of two: Giveaway for WooCommerce by Flintop, or WooCommerce Lottery by WPGenie with its Pick Number add-on. You’ll also need WooCommerce installed and instant wins switched on. Without those, CompKit has nothing to reveal. What CompKit adds to each.
Yes. The Instant Reveal module is completely free. It animates prize results on the order confirmation page and includes the Smart Email Delay Handler, mobile-friendly gameplay and prize group support. Premium games are optional upgrades you can add later.
Premium game licences are purchased and activated directly inside the plugin admin area. There is deliberately no checkout, cart or licence form on this website. Install the free plugin, open the CompKit licence screen in WordPress, and choose your games there.
Yes. Licence validation is based on your site domain, so you can develop and test on a staging environment before going live. The in-plugin licence screen shows how your activations apply across domains.
It delays WooCommerce confirmation emails until all prize reveals have been completed. This prevents customers from seeing their winning information in their inbox before they’ve experienced the reveal game — protecting the surprise that makes instant win exciting.
The free Instant Reveal module, plus nine premium games: Scratch Card, Spin the Wheel, Slot Machine, Football Goal Shootout, Race Car, Balloon Pop, Darts Challenge, Prize Grab Claw and Boxing. See the premium modules page for details.
Absolutely. Every reveal game is touch-first and fully responsive, so it feels smooth and native on phones and tablets — where the majority of competition entrants play.
No personally identifiable customer information is transmitted. When a premium module loads, CompKit contacts the KrisCreates licence server using only your licence key and site domain to validate the licence and fetch game assets. See the Privacy Policy for full details.
WordPress 6.0+, WooCommerce and PHP 7.4+, plus a competition plugin: Giveaway for WooCommerce by Flintop with Instant Win and Prize Groups enabled in the Giveaways settings, or WooCommerce Lottery by WPGenie with Pick Number, ticket numbers and instant wins enabled on the competition.
Start with our support page, which includes a setup checklist and troubleshooting guidance. You can also email us, or use the help and licence screens built into the plugin.